Responsible Gaming

Gambling always carries the risk of financial loss. No strategy, system, or pattern guarantees a positive outcome. It is important to approach every session with realistic expectations and a clear budget in mind.

Responsible gaming is about staying in control of your choices. At Spinania, you have access to practical tools that help you set limits, monitor your behaviour, and take breaks when needed.

Here are the core principles to keep in mind:

• Treat gambling as entertainment, not a source of income.
• Only wager amounts you can afford to lose.
• Set personal deposit and spending limits before you play.
• Take regular breaks and avoid prolonged sessions.
• Never chase losses by increasing your bets.
• Keep track of the time and money you spend.
• Avoid gambling when you are stressed, upset, or under the influence of alcohol.
• Use the self-exclusion and cooling-off tools available on your account if needed.

These habits support a safe and balanced approach to betting, helping you enjoy your experience without putting your financial or emotional wellbeing at risk.

Gambling addiction can develop gradually and is not always easy to identify in its early stages. Being aware of the warning signs is the first step towards getting the help you may need.

The following indicators may suggest a gambling problem is present:

• Spending more money or time on gambling than originally intended.
• Feeling restless or irritable when trying to cut back or stop.
• Repeatedly attempting to stop gambling but being unable to do so.
• Using gambling as a way to escape stress, anxiety, or difficult emotions.
• Chasing losses in an attempt to recover money already spent.
• Lying to family members, friends, or colleagues about gambling habits.
• Neglecting work, study, or personal responsibilities due to gambling.
• Borrowing money or selling possessions to fund gambling activity.
• Experiencing financial difficulties directly related to gambling.
• Continuing to gamble despite awareness of the negative consequences.

Gambling addiction is a serious condition that can affect your finances, relationships, and mental health. If you recognise several of these signs in your own behaviour, seeking professional support is strongly advised.

Addressing gambling addiction requires awareness, commitment, and access to the right tools and support. There are practical steps you can take to protect yourself and regain control.

Spinania recommends the following actions to prevent or address problematic gambling:

• Set strict deposit, loss, and session time limits through your account settings.
• Use the self-exclusion option to temporarily or permanently restrict access to your account.
• Take advantage of cooling-off periods if you feel your gambling is becoming excessive.
• Speak openly with a trusted friend, family member, or counsellor about your concerns.
• Contact a professional support service or helpline specialising in gambling addiction.
• Remove payment details stored on gambling platforms to create a practical barrier.
• Block access to gambling websites using dedicated filtering software.
• Avoid environments or social situations that encourage gambling activity.
• Replace gambling time with alternative activities that provide enjoyment and routine.
• Seek a formal assessment from a healthcare professional if addiction is suspected.

Taking early action is the most effective way to prevent gambling from becoming a lasting problem. Support is available, and you do not need to face this alone.

A number of dedicated organisations provide free, confidential support for individuals affected by gambling addiction in Spain. Reaching out to any of the services below is a positive and important step.

• Jugadores Anónimos España – A peer support network for people with gambling problems, based on a 12-step recovery programme. juganon.org
• FEJAR (Federación Española de Jugadores de Azar Rehabilitados) – The leading federation for rehabilitated gamblers in Spain, offering guidance and access to local support groups. fejar.org
• ACPAP (Asociació Catalana per a la Prevenció i Ajuda en la Patologia del Joc) – A Catalan association focused on the prevention and treatment of gambling disorders. acpap.cat
• Teléfono de la Esperanza – A 24-hour emotional support helpline available across Spain: 717 003 717.
• Cruz Roja España – Provides social support services and can direct individuals towards appropriate addiction resources. cruzroja.es
• Ministerio de Sanidad de España – The official government health portal includes information on gambling disorder and mental health resources. sanidad.gob.es

If you are experiencing difficulties related to gambling, the Spinania support team is available to assist you. Our team can guide you through the responsible gaming tools available on your account and connect you with appropriate resources.

You can reach Spinania support through the following channels:

• Live Chat – Available directly on the Spinania website for immediate assistance.
• Email – Send your enquiry to the official Spinania support email address listed in the Help section of the site.
• Help Centre – Access the dedicated FAQ and responsible gaming guidance pages available on the Spinania platform.