Spinania Rules and Regulations in Spain

By registering an account and using the Spinania platform, you enter into a legally binding agreement with the operator. These general terms apply to all services available on the website and mobile application, including betting, bonuses, account management, and customer support.

User Eligibility

To use Spinania services, you must meet the following requirements:

• Be at least 18 years of age.
• Be a legal resident or present within Spanish territory during the use of the platform.
• Not be registered in the Registro General de Interdicciones de Acceso al Juego (RGIAJ) or any equivalent self-exclusion register.
• Hold only one registered account on the platform.

Registration on the platform constitutes your confirmation that all information provided is accurate and that you fulfil the eligibility criteria above.

Modifications to Terms

Spinania reserves the right to update, amend, or replace any part of these terms at any time. Users will be informed of material changes via email or a prominent notice on the platform. Continued use of the platform following any such notification constitutes acceptance of the revised terms. It is your responsibility to review these terms regularly.

Acceptable Use

The platform is provided for personal, non-commercial use only. You agree not to:

• Use automated systems, bots, or scripts to interact with the platform.
• Attempt to manipulate odds, events, or any outcome on the platform.
• Engage in any activity that could disrupt the integrity of services offered.
• Share your account credentials with any third party.

Any breach of acceptable use standards may result in account suspension or permanent closure.

Intellectual Property

All content on the Spinania platform, including logos, graphics, software, and text, is protected by applicable intellectual property law. You are granted a limited, non-transferable licence to access and use the platform for personal purposes only. Reproduction, distribution, or modification of any platform content without prior written consent is strictly prohibited.

Limitation of Liability

Spinania is not liable for any losses arising from:

• Technical disruptions beyond the operator’s reasonable control.
• Errors in information provided by third-party data suppliers.
• Actions or omissions by the user that result in account restrictions.

The operator’s total liability to any user for any claim shall not exceed the value of funds held in that user’s account at the time of the claim.

All bets placed on the Spinania platform are subject to the following rules. By placing a bet, you confirm that you have read and accepted these conditions in full.

Eligibility to Place Bets

To place a bet, you must:

• Have a verified and fully active account.
• Be at least 18 years of age.
• Have sufficient funds in your account balance.
• Not be subject to any temporary or permanent account restriction.

Bet Acceptance

All bets are subject to acceptance by Spinania. The operator reserves the right to decline or limit any bet without providing a reason. A bet is considered accepted only when a confirmation reference number has been issued. Until that confirmation is received, no bet should be considered binding on the operator.

Betting Limits

Minimum and maximum bet amounts apply across all markets and event types. These limits vary depending on the sport, event, and market selected. Current limits are displayed at the point of bet placement. Spinania reserves the right to apply individual account limits in accordance with its risk management policies.

Calculation of Winnings

Winnings are calculated by multiplying the accepted stake by the applicable odds at the time the bet was placed. In the case of system or accumulator bets, the calculation method displayed at the time of placement applies. In the event of a void selection within an accumulator, the relevant leg is removed and the remaining selections are recalculated accordingly.

Odds

All odds are subject to change prior to acceptance of a bet. The odds displayed at the time of bet confirmation are the odds that apply. In the event of an error in published odds that is clearly inconsistent with market rates, Spinania reserves the right to void the relevant bet and return the stake to the user’s account.

Betting Restrictions

Spinania may restrict betting activity on specific accounts, markets, or events at its discretion. This may include, but is not limited to, cases where unusual betting patterns are detected or where regulatory requirements demand intervention.

Cancellation Policy

Once a bet has been accepted and a confirmation number issued, it cannot be cancelled by the user. Bets may be voided by the operator in circumstances including, but not limited to:

• Errors in odds or event data.
• Abandonment or cancellation of the relevant event.
• Evidence of integrity breaches.

In all void cases, the original stake is returned to the user’s account.

All deposits and withdrawals on the Spinania platform are processed in accordance with Spanish financial regulations and the operator’s internal compliance procedures.

Deposits

To fund your account, you must use a payment method registered in your own name. Third-party deposits are not permitted under any circumstances. The following payment methods are available for deposits:

• Credit and debit cards (Visa, Mastercard)
• Bank transfers
• e-Wallets approved for use in Spain
• Prepaid payment instruments where permitted

Minimum and maximum deposit amounts are displayed at the point of transaction. Deposits are generally credited to your account balance immediately or within a short processing window, depending on the selected method. Spinania does not charge fees on standard deposits; however, your bank or payment provider may apply their own charges.

Withdrawals

Withdrawals must be made to a payment method held in your own name and, where possible, to the same method used for the original deposit. The following conditions apply:

• Your account must be fully verified before a withdrawal can be processed.
• Any active bonus requirements must be met prior to withdrawal.
• Withdrawal requests are subject to review and may require additional identity documentation.

Withdrawal processing times vary by method:

• e-Wallets: typically within 24 hours of approval.
• Debit/credit cards: between 1 and 5 business days.
• Bank transfers: between 3 and 7 business days.

Minimum withdrawal amounts apply and are displayed in the cashier section of the platform.

Identity Verification (KYC)

In compliance with Spanish anti-money laundering legislation and the operator’s licence obligations, all users are required to complete identity verification before processing withdrawals or when prompted by the compliance team. Documents typically required include:

• A valid government-issued photo identification (national identity card or passport).
• Proof of address issued within the last three months.
• Proof of the payment method used (e.g., a copy of the card or a bank statement).

Failure to provide requested documentation within the specified timeframe may result in withdrawal delays or account restriction.

Transaction Restrictions

Spinania reserves the right to decline, reverse, or place a hold on any transaction that:

• Cannot be verified against the account holder’s identity.
• Appears inconsistent with normal account activity.
• Is flagged during anti-money laundering screening.

Cancellation of Transactions

Deposit transactions, once initiated, cannot be cancelled by the user. Withdrawal requests may be cancelled by the user prior to processing, provided the cancellation option is available in the cashier section. Once a withdrawal has been approved and submitted for processing, it cannot be recalled.

Spinania is committed to promoting a safe and controlled gambling environment for all users in Spain. Gambling is intended to be an enjoyable activity, and the platform provides a range of tools to help users maintain control over their betting behaviour.

Available Control Tools

All registered users have access to the following responsible gambling features within their account settings:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account.
• Loss Limits: Restrict the total amount you are able to lose over a defined period.
• Session Time Limits: Receive alerts or automatic logouts after a specified period of continuous play.
• Reality Checks: Periodic notifications that display your session duration and account activity.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform. During an active self-exclusion period, account access is suspended and no marketing communications will be sent.
• Account Cooling-Off: Take a short break from the platform without committing to full self-exclusion.

Limits take effect immediately when set. Increases to existing limits are subject to a mandatory reflection period in accordance with DGOJ requirements.

Self-Assessment

Users are encouraged to periodically assess their gambling behaviour. Self-assessment tools are available within the responsible gambling section of the platform and are designed to help identify early signs of problematic gambling.

Support Organisations

If you believe your gambling behaviour is causing harm to yourself or others, the following organisations provide confidential support:

• Jugadores Anónimos España: www.jugadoresanonimos.net
• Federación Española de Jugadores de Azar Rehabilitados (FEJAR): www.fejar.org
• Apoyo a Personas con Adicción al Juego (APAJ): Available via local health authority services.

You may also contact the platform’s responsible gambling support team at any time through the customer support section.

Spinania operates in full compliance with Spanish anti-money laundering (AML) legislation, including Ley 10/2010 de prevención del blanqueo de capitales y de la financiación del terrorismo, and all applicable DGOJ directives. The platform maintains robust procedures to detect, prevent, and report any activity that may be connected with money laundering or the financing of terrorism.

Legal Obligations

As a licenced operator in Spain, Spinania is legally required to:

• Verify the identity of all users before permitting withdrawals or when certain transaction thresholds are reached.
• Maintain records of all transactions and identity documents for the legally prescribed retention period.
• Report any suspicious activity to the relevant Spanish authorities, including the Servicio Ejecutivo de la Comisión de Prevención del Blanqueo de Capitales e Infracciones Monetarias (SEPBLAC).

Identity Verification (KYC Procedures)

All users are subject to a Know Your Customer process at registration and at subsequent stages of account activity. This process requires the submission of valid identification documents, proof of address, and, where applicable, proof of the source of funds. The platform will not process withdrawals from accounts that have not completed the required verification steps.

Transaction Monitoring

All account activity is monitored on an ongoing basis. The platform’s compliance systems are configured to identify:

• Unusually large or frequent transactions.
• Deposits and withdrawals that do not correspond to normal user behaviour.
• Patterns consistent with structuring or layering of funds.
• Use of multiple payment methods without a clear legitimate purpose.

Suspicious Activity

Where suspicious activity is identified, Spinania may take the following actions without prior notification to the user:

• Place a temporary hold on the account pending investigation.
• Freeze funds associated with suspicious transactions.
• Request additional documentation as part of an enhanced due diligence process.
• Permanently close the account and report the matter to the appropriate authorities.

Users are advised that cooperation with all compliance requests is a condition of continued account access. Failure to cooperate may result in permanent account closure and the reporting of activity to the relevant regulatory authorities.

Spinania processes personal data in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation, GDPR) and Ley Orgánica 3/2018 de Protección de Datos Personales y garantía de los derechos digitales (LOPDGDD). This section outlines what personal data is collected, how it is used, and what rights are available to users in Spain.

Personal Data Collected

The following categories of personal data are collected during registration and the course of account use:

• Identity data: Full name, date of birth, national identity number or passport number.
• Contact data: Email address, telephone number, and residential address.
• Financial data: Payment method details, transaction history, and account balance information.
• Technical data: IP address, device identifiers, browser type, and session data.
• Behavioural data: Betting history, login frequency, and platform activity.

How Personal Data Is Used

Personal data is processed for the following legal purposes:

• To fulfil contractual obligations, including account management and the provision of betting services.
• To comply with legal obligations under Spanish gambling law and AML legislation.
• To verify user identity and prevent fraud.
• To communicate relevant account information and, where consent has been given, promotional communications.
• To improve platform performance through aggregated, anonymised analysis.

Data Retention

Personal data is retained for the period required by applicable law or as long as is necessary for the purposes described above. Transaction records are retained for a minimum of five years in accordance with AML requirements.

User Rights

As a data subject under GDPR and LOPDGDD, you have the following rights:

• Right of access: Request a copy of the personal data held about you.
• Right to rectification: Request correction of any inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal data where no legal obligation requires its retention.
• Right to restriction: Request that processing of your data be limited in certain circumstances.
• Right to portability: Receive your personal data in a structured, commonly used format.
• Right to object: Object to processing based on legitimate interests.

Requests concerning your personal data rights may be submitted to the platform’s data protection contact. Users also have the right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD) if they believe their data protection rights have been infringed.

The security of user accounts and personal data is a core operational priority for Spinania. The platform employs a range of technical and organisational measures designed to protect all information held on its systems and to safeguard every transaction processed through the platform.

Data Encryption

All data transmitted between users and the platform is encrypted using Transport Layer Security (TLS) protocol. Sensitive personal and financial data stored within platform systems is subject to encryption at rest. This ensures that data remains protected both in transit and in storage.

Account Access Controls

Users are required to create a strong, unique password at registration. The following access control measures are in place:

• Two-Factor Authentication (2FA): Users are encouraged to enable 2FA on their accounts. This requires a secondary verification step, such as a one-time code sent to a registered mobile number, in addition to the standard password.
• Login Monitoring: All login attempts are recorded. Unusual access patterns, such as logins from unrecognised devices or locations, trigger automatic security alerts.
• Session Management: Active sessions are subject to automatic timeout after a period of inactivity to reduce the risk of unauthorised access.

Continuous Activity Monitoring

The platform operates continuous monitoring of account and transaction activity. Security systems are configured to detect and flag:

• Unauthorised access attempts.
• Unusual account activity inconsistent with prior behaviour.
• Multiple failed login attempts, which trigger temporary account lockouts.

User Responsibilities

Users are responsible for maintaining the confidentiality of their account credentials. You should:

• Never share your password or account access details with any third party.
• Log out of your account after each session, particularly on shared or public devices.
• Contact customer support immediately if you suspect unauthorised access to your account.

Spinania will never request your password via email, telephone, or any other communication channel. Any communication claiming to be from the platform and requesting your login credentials should be treated as fraudulent and reported without delay.